The following is a series of email exchanges from Robyn Flanery, the ONLY woman who was interviewed by Times Picayune reporter, Pamela Radtke Russell, about the criminal Entergy bills being forced on our community. I interviewed Robyn in person and I can tell you that Russell's story did not begin to capture the desperation of Robyn's situation...nor did Russell interview anyone besides Robyn about this nightmare. I don't know if it was Pamela's reporting or an editor's decision, but I believe the TP is sugarcoating this situation as damage control for Entergy. Pam...you want to win a Pulitzer? Take the gloves off and take these bastards on....this story is Enron V.2.
I want to post these emails to show you just how ridiculous the situation is:
Dear Mr. Dupuis,
After MANY emails to Ms. Midura, and Entergy AND being quoted in the TP for my entergy gas issues -- I still am being charged in excess of 200.00 per month for gas(at a vacant house) and just received a bill in excess of 3,900.00 from entergy for ELECTRIC (at same vacant house). Entergy states that they have been "estimating" my bill for the past 10 months and have just read the meter. The real use is over $3,900.00 --they want payment immediately or will turn off my electric and gas and will report me to the credit bureaus. THIS IS AN OUTRAGE. I cannot believe this! I have spoken SEVERAL times with Entergy and they said they sent out an "investigator" to the property to review this, then they told me I WAS RESPONSIBLE and THEY WERE CORRECT! They immediately ordered me to pay over $1,000.00 yesterday to avoid disconnect, then today ENTERGY has
since been SO KIND as to divide the remaining "overrage" payment into 10 payments of 258.00 per month in addition to my regular bill! WHAT????? Am I just at their mercy? How can THEY say I have used this much? As an executive at ENTERGY, I expect that you will be very upset by this misuse of good customers by your staff. Not only that, they were downright RUDE to me on the phone. (I have names and dates)
ALSO: nobody lives there. Nobody has since February 22, 2007. Can you help me explain this latest RAPE? Why would anybody stay in New Orleans?
Why haven't I had these issues at my new residence? WHY: Entergy and the city of new orleans want to remove EVERYONE from my old neighborhood since they consider it a "bad neighborhood" I am sick of this discrimination! SICK SICK SICK.
Somebody had better do something. Ms. Midura needs to do something NOW. ENTERGY needs to do something NOW.
Dear Mr. Sterling,
I have tried NUMEROUS times to contact Entergy about this bill. Each
time I call, I get the same thing -- YOU OWE.
NO I DO NOT.
I also cannot take a day off work to go down to their center to dispute
this bill. Just two days ago, I received a notification saying that
they could not read my meter since there is a fence with an animal in
the yard. NO KIDDING! Which is why I know the bill could NOT have
risen from 80.00 to 700.00 overnight.
Entergy just dug up my street and installed a new meter. There is no
way I am going to be responsible for the re-construction of
infrastructure due to damage from the man made flood. Did you know my
house did not even lose a shingle from hurricane damage? YES I feel
like I should move away. This is disgusting and somebody should help
people like me who are so frustrated. Daily life is such a chore in New
Orleans. Unless you are among the super rich, life here is nearly
unbearable. Did I mention I have NO WATER METER either, and my bill is
consistently over $1000.00 each month?
Last night I received notification in writing that Entergy had investigated this problem. Of course, they say I am responsible. GET THIS: The last meter reading was 2/27/07 and it was 430, then the "current" reading was 31000 !!! Then: the newest "investigated" reading was 32450 !!!
This is hardly an isolated case...it's happening all around the city.
430 ccm is outrageous when people in Omaha, Nebraska who keep their heat running non-stop are only burning around 250 ccm tops. They're now claiming she's burned 32450 ccms...that's fucking impossible. This is not an isolated case folks.
I'm going to keep posting these people's stories as much as possible...if nothing else it will be a historical record of how this city was driven straight into the goddamn ground by an unbridled monopoly while our leaders and media resources sat idly by and watched it happen. Mrs. Midura....this woman is in your district...do something now!
If there are any class action lawyers reading this (maybe Bruno and Bruno can actually put their sign to the test), please contact me as I am accumulating names and videotaping interviews with people as a record of what is happening.